TERMS AND CONDITIONS OF SALE

I'll adapt the Terms and Conditions for e-commerce art sales targeting both European and Korean markets. TERMS AND CONDITIONS OF SALE ChoiandChoi Online Art Gallery Article 1 - General Provisions 1.1. These Terms and Conditions govern all transactions made through www.choiandchoi.com, operated by ChoiandChoi Gallery ("the Gallery"). 1.2. Geographical Scope: - European Union member states - Republic of Korea - Other international territories (subject to specific shipping conditions) 1.3. These terms comply with: - European Union E-commerce Directive (2000/31/EC) - EU Consumer Rights Directive (2011/83/EU) - Korean E-Commerce Act - Framework Act on Electronic Documents and Transactions (Korea) Article 2 - User Account 2.1. Account Creation Requirements: - Full legal name - Valid email address - Shipping address - Contact telephone number - Password creation 2.2. Age Restrictions: - EU: Minimum age 18 years - Korea: Minimum age 19 years (Korean age) Article 3 - Artwork Listings Each artwork listing includes: - Artist name and biography - Title and creation date - Medium and materials - Dimensions (cm and inches) - High-resolution photographs - Condition report - Provenance (where applicable) - Price in EUR and KRW - Authentication certificate details Article 4 - Pricing and Payment 4.1. Pricing: - All prices displayed in EUR and KRW - Real-time currency conversion - VAT/GST clearly indicated where applicable - Shipping costs calculated at checkout 4.2. Payment Methods: - International credit cards (Visa, Mastercard, American Express) - PayPal - Bank transfer (SEPA for EU) - Korean-specific methods: - KakaoPay - Naver Pay - Korean bank transfer Article 5 - Purchase Process 5.1. Order Steps: - Artwork selection - Shopping cart review - Shipping method selection - Payment - Order confirmation 5.2. Contract Formation: - Order confirmation email sent within 24 hours - Second email with tracking information upon shipment Article 6 - Shipping and Delivery 6.1. Delivery Options: - Standard fine art shipping - Express shipping where available - In-person collection (Seoul gallery only) 6.2. Delivery Timeframes: - EU: 7-14 business days - Korea: 3-7 business days - Other regions: 14-21 business days 6.3. Shipping Partners: - Fine art specialist carriers - Full insurance coverage - Climate-controlled transport where required - Real-time tracking Article 7 - Right of Withdrawal 7.1. EU Customers: - 14-day cooling-off period - Full refund including standard shipping costs - Return shipping at customer's expense 7.2. Korean Customers: - 7-day cooling-off period per Korean law - Return shipping covered by Gallery for defective items - Exchange/refund process as per Korean Consumer Protection Act Article 8 - Artwork Authenticity 8.1. Documentation Provided: - Certificate of Authenticity - Detailed condition report - Artist's signature verification - Provenance documentation (where applicable) 8.2. Authentication Guarantee: - Lifetime authenticity guarantee - Full refund for non-authentic works - Independent expert verification option Article 9 - Intellectual Property 9.1. Copyright: - Artwork images © respective artists - Website content © ChoiandChoi Gallery - Limited license for personal use only 9.2. Purchase Rights: - Physical artwork ownership only - No reproduction rights included - No commercial use rights Article 10 - Data Protection 10.1. EU GDPR Compliance: - Data minimization principle - Lawful processing basis - Right to be forgotten - Data portability - Privacy by design 10.2. Korean Personal Information Protection Act Compliance: - Information security measures - Data retention limitations - User consent requirements - Personal information handler designation 10.3. Data Collection Purposes: - Order processing - Shipping arrangements - Customer service - Marketing (with explicit consent) Article 11 - Security 11.1. Website Security: - SSL encryption - PCI DSS compliance - Regular security audits - Secure payment processing 11.2. Transaction Security: - 3D Secure authentication - Fraud monitoring systems - Secure payment tokenization Article 12 - Customer Service Support Available: - Email: support@choiandchoi.com - Phone: [EU number] / [Korean number] Article 13 - Dispute Resolution 13.1. EU Customers: - Online Dispute Resolution platform (ODR) - Alternative Dispute Resolution (ADR) - Jurisdiction of customer's country of residence 13.2. Korean Customers: - Korean Fair Trade Commission mediation - Korean Consumer Protection Board - Seoul Central District Court jurisdiction Article 14 - Modifications 14.1. The Gallery reserves the right to modify these terms. 14.2. Changes effective after online publication. 14.3. Existing orders governed by terms at time of purchase. Last Updated: November 14, 2024 - Address both EU and Korean legal requirements - Include region-specific payment methods - Withdrawal rights (14 days EU, 7 days Korea) - Address dual-language pricing (EUR/KRW) - Include local dispute resolution mechanisms - Comply with both GDPR and Korean PIPA